interwebs.ai

Terms of Service

Last updated: 4 July 2026 · Jump to the Privacy Policy ↓

1. Who we are

interwebs.ai (the “Service”) is operated by INTERWEBS LTD (Company No. 17302734), registered office: Apt 1 Llwyn Onn Hall, Abenbury, Wrexham, LL13 0NY (“we”, “us”). By creating an account or using the Service you agree to these terms. Contact: support@interwebs.ai.

2. What the Service is

interwebs.ai is a gateway to third-party AI models. You fund a prepaid wallet and each request is metered against it at the raw provider cost plus a flat 5% fee. The Service includes a dashboard studio (image, video and research generation), a programmatic API, an order book for compute (limit orders and a discounted asynchronous batch lane), and related tools. Prices shown on the Service are real provider rates plus our 5% — we show you the breakdown before and after every charge.

3. Your account and API keys

  • You must provide a valid email address and keep your password and API keys confidential.
  • Usage by your API keys — including usage by autonomous agents or software acting with your keys — is your usage, and is charged to your wallet. Spend mandates and key scoping are available to limit what a key can do; you are responsible for configuring them.
  • You must be at least 18 to use the Service.

4. Wallet, payments and billing

  • Top-ups are processed by Stripe. Wallet balance is prepaid service credit, not a deposit or e-money account; it earns no interest and is not transferable between accounts.
  • Every charge is metered per request against an append-only ledger. You can see every charge, with its provider and model, in your dashboard.
  • Quotes are estimates until a request completes; where actual delivered output is measurable, we bill on actuals, capped at the quoted amount where a cap is stated.
  • Failed requests are not charged; any reserved amount is released automatically.
  • Refunds are handled per our Refund Policy.

5. Acceptable use

  • Use the Service only for lawful purposes. Do not submit or generate content that is illegal, infringes others’ rights, or violates the usage policies of the upstream model provider serving your request.
  • Do not attempt to disrupt, overload, probe or gain unauthorised access to the Service or other users’ data.
  • We may apply rate limits, and may suspend accounts that breach these terms — with unused balance refunded unless the balance is the proceeds of fraud.

6. Third-party models and outputs

  • Results are generated by third-party AI models. AI output can be inaccurate or unsuitable; you are responsible for reviewing outputs before relying on or publishing them.
  • As between you and us, you retain rights in your inputs, and we claim no ownership of your outputs. Output usage rights may additionally be governed by the terms of the upstream provider that generated them.
  • We may decline or a provider may refuse requests that breach the provider’s policies.

7. Availability

We aim for high availability but the Service is provided without a guaranteed service level. Upstream providers can fail or withdraw models; where a request fails, you are not charged.

8. Liability

Nothing in these terms excludes liability that cannot be excluded by law (including fraud, or death or personal injury caused by negligence), and nothing affects your statutory rights as a consumer. Subject to that, we are not liable for indirect or consequential loss, loss of profit, or loss caused by AI-generated output you chose to rely on; and our total liability in any 12-month period is capped at the greater of the fees you paid us in that period and £100.

9. Closing your account

You can stop using the Service at any time and request closure by email. Unused wallet balance is refunded per the Refund Policy. We retain records we are legally required to keep (see the Privacy Policy).

10. Changes and law

We may update these terms; material changes will be announced on this page with a new date, and continued use after a change is acceptance of it. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction (consumers in other parts of the UK keep the protections of their local law).

Privacy Policy

Last updated: 4 July 2026 · Jump to the Terms of Service ↑

1. Who we are

interwebs.ai is operated by INTERWEBS LTD (Company No. 17302734), registered office: Apt 1 Llwyn Onn Hall, Abenbury, Wrexham, LL13 0NY (“we”, “us”). We are the data controller for the personal data described here. Questions or requests: support@interwebs.ai.

2. What we collect

  • Account data — your email address and a password. Passwords are never stored in readable form: we keep only a one-way cryptographic hash (scrypt).
  • Billing and usage records — wallet top-ups, per-request usage charges and payouts, recorded in an append-only ledger so your spend is exact and auditable. We do notsee or store your card number: payments are processed by Stripe on Stripe’s own pages, and we receive only a confirmation of the amount paid.
  • Content you submit — prompts and inputs you send for processing, and the outputs (text, images, video, reports) generated for you, which we store so you can retrieve your results.
  • API keys and sessions — stored only as one-way hashes.
  • Technical data — standard server logs (IP address, request time, status) used for security and reliability.

3. Cookies

We set a single, strictly necessary session cookie (iw_session, valid 30 days) so you stay logged in. We use no analytics, advertising or tracking cookies, and no third-party cookies on our pages. When you top up your wallet you are taken to Stripe’s checkout, which operates under Stripe’s privacy policy.

4. How we use your data

  • To provide the service: route your requests to AI model providers, deliver results, and meter your wallet (performance of a contract).
  • To keep accurate financial records (legal obligation).
  • To prevent fraud and abuse and keep the platform secure (legitimate interest).
  • To respond to your support requests (performance of a contract).

We do not sell personal data, and we do not use your data for advertising.

5. Who we share data with

  • AI model providers — the prompt/input for a request is sent to the provider that serves it (for example OpenAI, Anthropic, DeepSeek, Zhipu, Replicate or an aggregator such as aivideoapi, depending on the model you choose), solely to generate your result. Providers may process data outside the UK.
  • Stripe — payment processing and payouts.
  • Infrastructure providers — the hosting on which the service runs.
  • Authorities — only where the law requires it.

6. How long we keep it

  • Account data: for as long as your account is open.
  • Financial and ledger records: 6 years, as required by UK tax law.
  • Prompts and generated outputs: until you delete them or close your account, except records we must retain.
  • Server logs: rotated on a short cycle.

7. Your rights

Under UK GDPR you can ask us for access to, correction of, deletion of, or a portable copy of your personal data, and you can object to or ask us to restrict certain processing. Email support@interwebs.aiand we will respond within one month. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

8. Security

All traffic is encrypted in transit (TLS). Passwords, API keys and session tokens are stored only as one-way hashes. Billing runs on an append-only ledger with least-privilege database access, so records cannot be silently altered.

9. Changes

If we make material changes to this policy we will update this page and the date above.